hp care pack - pc repair, extended warranty and support REST EASY WITH RELIABLE SERVICE Care Pack isn’t just warranty coverage – it’s 24/7 tech support, pickup of damaged devices, in-home service for select devices, and coverage for multiple incidents. Change it if necessary in the drop-down list. That’s it – Really, that’s it! If the disk failed customer has two ways to get the warranty replacement. Enter the product serial number in the form. Using the HP Warranty API. The server s/n is the only important number you need. Once you have the serial number , you may check the warranty status from the below link The SCSI drives (hotswap) have an HP SP (spare part) number on the bottom of the drive, usually at the end with the insertion handle. The country of purchase defaults to your current locale. This script will return the required token to be able to make the API call to get the warranty information. Simply click the magnifying glass near the “access key” field. You cannot determine the server warranty status without the serial number as its the only unique identifier on the hardware, The serial number of your server would be present in an Asset Tag that can be pulled from the front of of the server. HPE ProLiant Server Warranty can be upgraded or extended by purchasing Care Packs for ProLiant Servers. Option 2: On the HPE Support Center home page, click Check Status. HP Product Warranty Check for Laptops, Printers & Other Products.....and support options available based on your country location with the HP Warranty Check Tool. Browse to Warranty check: Option 1: main menu > Warranty check. It is not the statutory warranty of six months or one year that is meant here, but rather the status of the maintenance contract with the manufacturer. If you need more details on this step, see the HP warranty check documentation page here. Schedule your HP Warranty Check jobs (or your Dell, IBM, or Lenovo warranty check jobs) if you so choose, and let Device42 take care of the rest! 1) for the next two years, report the issue to HPE support with the serial number+part number of the server and the spare part number[13] (SPN/replace with HP spare) of the hard drive. The first step to renewing a maintenance contract is always to check the existing one. Enter your Service Tag, express service code or EMC product ID to check on your warranty status, additional coverage options such as accidental damage or complete care and learn about your Dell warranty. It's fast and easy to find out -- just use the Warranty Check tool in HPE Support Center to validate your coverage details today. This part number would be used to replace the failing drive once your server warranty is gone. To check the status of your existing warranty, please visit our HPE Warranty Checker page here or call our sales team on 03333 11 00 66. 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